WARRANTY
All our watches are guaranteed by the manufacturer for a period of three years from the date of purchase according to the terms and conditions set out in this section. This warranty covers both material and manufacturing defects existing at the time of delivery of the watch.
The warranty comes into force only if the corresponding card has been duly filled in and stamped, stating the date of purchase and the reference of the watch. In the same way, the official invoice issued by our store will also serve as a stamped warranty card. During the warranty period and upon presentation of the card or invoice, you will be entitled to have any of the aforementioned defects repaired free of charge. In the event that the repair fails to restore the normal conditions of use of your watch, Relojes con Estilo guarantees its replacement by another of identical or similar characteristics. In turn, the watch that replaced the original one will have the warranty that the manufacturer grants, starting from the moment the new watch is sent to you.
The warranty does not cover the battery life due to wear and tear, glass breakage or any damage caused by abnormal/abusive use or wear and tear (e.g. strap) or improper use of the watch and failure to follow the recommendations and instructions provided, especially those related to the use and maintenance of the watch and water resistance. In case you need to make use of the warranty, please contact us at info@relojesconestilo.com and we will gladly give you the necessary instructions to send us your watch. We will bear the shipping costs of the repaired watch or the new watch (however, the shipping costs from your home to our facilities will be at your expense).
RETURNS (General conditions)
Once you have received your watch, you have a period of 15 days to return it. You will be able to examine your watch at your leisure and if it does not meet your expectations or it does not turn out to be as you expected, you can return it to the address that we will indicate at info@relojesconestilo.com without having to offer any kind of explanation and with the only condition that the product has not been unsealed or used. Once we have received the watch and have verified that it is in exactly the same condition as it was sent, we will proceed to refund your money. The shipping costs from your home to our facilities will be at your expense (including possible customs charges, taxes, etc.).
RETURNS (GARMIN Watches)
Since most GARMIN watches come in a sealed box, we recommend that you be careful when removing the seal. Once the box is unsealed, you will be able to examine the equipment without removing the screen protector or tampering with it. Thus, if you decide to return GARMIN equipment, please make sure that it is in exactly the same condition in which it was shipped. In other words, both the watch and its components (e.g. charger cable) must be intact and retain all their plastics and protectors intact. It must not have been worn, worn, turned on or configured. Nor can it be put to charge. If it meets these conditions, you may return it to the address we will indicate at info@relojesconestilo.com.
Once we have received the watch and have verified that it is in exactly the same condition as it was sent, we will proceed to refund your money. The shipping costs from your home to our facilities will be at your expense (including possible customs charges, taxes, etc.).
EXCHANGES
In the case that you have received your order and decided to change it for another article, you will have to proceed in the same way that in the case of a return. Note, that although relojesconestilo runs with the charges of transport up to his domicile, it will do it only with the first sending. That is to say, if once received the product you decided to change it, the freightages will run to his charge.
REFUNDS
In the case of a refund for return or exchange, it will be made on the same payment method used for the payment. The maximum time to make the refund effective will be 15 days.
IMPORTANT: Recommendations and instructions for use to be taken into account
- WATER RESISTANCE
One may think that a watch waterproof to 3 atmospheres can be used for diving in the pool and have meters to spare, but the fact is that this is not necessarily so. The correct use of this type of watch is for situations with little water, such as splashing or spilled water, or surface swimming. These watches should not be submerged in water. In addition, the temperature is a very important factor, a watch at 30 ° C submerged in cold water can allow water seepage. Or it can deceive us because if the watch is at low temperature and immersed in warm water, it can perfectly withstand immersion … at least for a while.
We only consider water-resistant watches to be those that meet the water-resistance requirements of ISO 6425, i.e. watches that are water-resistant to an equivalent pressure of more than 100 meters under ideal conditions of rest, temperature and water purity. Likewise, and in spite of everything, a watch of these characteristics cannot be manipulated under water on its pushers or crown, which must always remain in a correctly closed position.
It should always be taken into account that the data provided by the manufacturer are from laboratory tests in ideal conditions, with water at constant temperature, watch at room temperature, in the absence of movement and new gaskets. Do not be confused by the nomenclature in meters used by the manufacturer of your watch. Some manufacturers prepare tables that explain the use that can be made of each watch according to the nomenclature in meters of depth used. Some brands offer them on their website. We have made one based on several of them, including the vision that brings us the years of experience and professionalism of our watchmakers.
Although water resistant watches are warranted, there are precautions that should be taken to prevent damage that may result from carelessness:
Do not move or press the crown or pushers while the watch is in water or while wet. Make sure the crown is closed before exposing the watch to water.
If the watch has been submerged in water, dry it completely immediately. If the watch comes in contact with salt water, be sure to rinse it with fresh, lukewarm water to remove any salt residue.
If the watch gets wet while cleaning or by accident, it should not be stored in an enclosed place. It should be dried immediately. If the crystal is fogged up, it should be taken to an Authorized Service Center to check for damage to the mechanism.
There are vital components that prevent water from entering the watch mechanism that may become damaged with time and use. Bands, crowns and other materials should be replaced every one to two years to ensure water resistance
| Denominación | Descripción | Uso en condiciones ideales, según el fabricante | Uso en la práctica |
| Waterresistant 5m-10m | Waterproof watches | Withstand water splashes | The same, but without guarantees. Better not to wet |
| Water resistant 30m | Waterproof watches | Withstand intense pouring of water or showering, as well as surface swimming sessions | Withstand water spills and shallow swimming for a limited period of time |
| Water resistant 50m | Waterproof watches | Withstand intense pouring of water or showering, as well as surface swimming sessions | Withstand heavy water spills and surface swims |
| Water resistant 100m-150m | Waterproof watches | They support the above in greater intensity, in addition to diving sessions. | Freediving support |
| Water resistant 200m | Professional submersible diving watches | They withstand the above in higher intensity and adverse temperatures, in addition to professional diving sessions. | Support diving sessions of limited duration down to 40m |
| Water resistant o Diver’s watch 300m | Professional submersible diving watches | Withstand the above in higher intensity and adverse temperatures, as well as long duration professional diving sessions. | Support professional diving |
| Water resistant o Diver’s watch 1220m | Extreme professional submersible diving watches | Technological boast. They support all types of diving sessions and Helium decompression. | Same use (if supported by the wearer). Withstand decompression |
| Important note: Interpretation only for watches in perfect condition, new or recently serviced. Equivalences: 1 Atm (atmosphere) ≈ 10 m / 1 meter ≈ 3.29 feet (ft). | |||
- SHOCK RESISTANCE
Quality watches can withstand light shocks, e.g. during sports. Do not drop the watch from a considerable height. Make sure that your watch does not strike against surfaces.
Do not let your watch come into contact with unusually strong magnetic fields.
Avoid extreme temperatures above 60ºC or below 0ºC.
- BATTERIES
Watch batteries can last from two to five years depending on the type of watch, its size, and the amount of energy used in its various functions. If the second hand starts jumping every five seconds, you should have the battery replaced by a watchmaker.
- CLEANING AND MAINTENANCE
Daily care by the wearer contributes greatly to prolonging the life of the watch and the pleasure it provides.
Clean your watch frequently using a toothbrush and mild liquid soap, then dry it. Mechanical and automatic watches should be cleaned and serviced every three to five years, depending on the model, by a professional watchmaker. The moving parts of the quartz movement require servicing, while the battery may require replacement. Keep your warranty in a safe place.